Refund policy

For refunds please call the number: +385 (1) 6535 700 or contact us via e-mail: pro-prom@pro-prom.hr

Customers can return products within 14 days of receipt for a full refund. The product must be unused and in its original packaging. Return costs are borne by the buyer, except in case of product damage. We reserve the right not to accept used products.